At Sawariya Bhawan, accessible from https://sawariyabhawankhatooshyam.site/, the privacy of our guests and visitors is one of our top priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and the steps we take to protect your personal details when you interact with us or book stay facilities online.

1. Information We Collect

When you browse our website, make a room reservation, or contact us for inquiries, we may collect personal information including:

• Contact Details: Your name, email address, phone number, and postal address.
• Identity Verification: Government-issued identity proof details (Aadhaar Card, Voter ID, Passport, etc.) required at the time of booking or check-in as per government regulatory norms.
• Booking Details: Check-in/check-out dates, room preferences, and special requests.
• Payment Information: Payment transaction details (note: sensitive credit/debit card numbers or UPI PINs are processed via secure payment gateways and are never stored on our servers).
• Technical Data: IP address, browser type, device information, and pages visited on our site to improve user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing room bookings, confirming reservations, and managing guest check-ins.
• Communicating important stay details, booking confirmations, or customer support updates.
• Ensuring compliance with local police guidelines and statutory regulations regarding guest registration.
• Improving website functionality, user safety, and overall service quality.
• Preventing fraudulent transactions and ensuring website security.

3. Information Sharing and Disclosure

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share information only under the following limited circumstances:

• Service Providers: Trusted third-party vendors (such as payment processors or web hosting providers) who assist us in operating our services under strict confidentiality agreements.
• Legal Compliance: Law enforcement agencies or regulatory bodies if required by law, court order, or government regulations.

4. Data Security

We implement appropriate technical, organizational, and administrative security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission of data over the Internet is completely secure.

5. Cookies

Our website uses standard cookies to enhance your browsing experience, analyze site performance, and remember your preferences. You can choose to disable or manage cookies through your individual browser settings.

6. Third-Party Links

Our website may contain links to external sites (such as Google Maps or payment gateways). We are not responsible for the content or privacy practices of these external websites.

7. Contact Us